Engine | Trust Center
Hotel Engine Trust Center
Welcome to Hotel Engine's Trust Center. Our commitment to data privacy and security is embedded in every part of our business. Use this Trust Center to learn about our security posture and request access to our security documentation.
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Compliance

SOC 2 Type 2

Annual SOC 2 Type II Report

CCPA

Pending

GDPR

Pending

PCI

Annual AOC

Resources

Penetration Test Report

Executive Summary of latest penetration test

Information Security Policy (Redacted)

Business Continuity and Disaster Recovery Policy (Redacted)

WCAG 2.1 Accessibility Conformance Report

Web Content Accessibility Guidelines - Based on VPAT ver. 2.4

SOC 2 Type II Report

Latest report from 2023

PCI DSS 3.2.1

Latest AOC from 2023

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Monitoring

Change Management

Change Management Policy
A Change Management Policy governs the documenting, tracking, testing, and approving of system, network, security, and infrastructure changes.

Confidentiality

Data Classification Policy
A Data Classification Policy details the security and handling protocols for sensitive data.

Communications

Privacy Policy
A Privacy Policy to both external users and internal personnel. This policy details the company's privacy commitments.
Communication of Security Commitments
Security commitments and expectations are communicated to both internal personnel and external users via the company's website.
Terms of Service
Terms of Service or the equivalent are published or shared to external users.
Description of Services
Descriptions of the company's services and systems are available to both internal personnel and external users.