Monitoring
Resources
SOC 2 Type 2
PCI
Annual Pentest Report - 2022
Pentest Executive Summary.
Information Security Policy - Redacted
HotelEngine Information Security Policy
Business Continuity and Disaster Recovery Policy - Redacted
HotelEngine Business Continuity and Disaster Recovery Policy
VPAT
Hotel Engine Web Accessibility Conformance Report WCAG Edition (Based on VPAT® Version 2.4Rev)
Compliance
PCI
Annual PCI AOC
SOC 2 Type 2
Annual SOC 2 Type II Report
CCPA
GDPR
Subprocessors
The list below outlines the subprocessors and their data processing locations used by Hotel Engine to handle customer personal data as part of its regular business activities and service delivery. Please note that not all the subprocessors mentioned are involved in every service that Hotel Engine offers. Some are specifically used for providing certain services or for supporting business operations.
![Amazon Web Services](https://secureframe-prod.s3.us-west-2.amazonaws.com/3sxawuoex8l7hiw5iruptaxnkj38?response-content-disposition=inline%3B%20filename%3D%22aws.png%22%3B%20filename%2A%3DUTF-8%27%27aws.png&response-content-type=image%2Fpng&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAY4JYTU2EJ24YWU7R%2F20240725%2Fus-west-2%2Fs3%2Faws4_request&X-Amz-Date=20240725T132028Z&X-Amz-Expires=604800&X-Amz-SignedHeaders=host&X-Amz-Signature=294d676a531c9e47c769b0354a358c408e790be931c412ee60f55ad9d18b98b9)
Amazon Web Services
Infrastructure Hosting; United States
![Heroku](https://secureframe-prod.s3.us-west-2.amazonaws.com/3i47yc2krvepu9kxzqgzjjozf72l?response-content-disposition=inline%3B%20filename%3D%22heroku.png%22%3B%20filename%2A%3DUTF-8%27%27heroku.png&response-content-type=image%2Fpng&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAY4JYTU2EJ24YWU7R%2F20240725%2Fus-west-2%2Fs3%2Faws4_request&X-Amz-Date=20240725T132028Z&X-Amz-Expires=604800&X-Amz-SignedHeaders=host&X-Amz-Signature=665316b7871ace3c5174acf581f9f870f83733e7f7b93bd36399f8561495679b)
Heroku
Platform as a Service; United States
![WP Engine](https://secureframe-prod.s3.us-west-2.amazonaws.com/6eoxtce4vap17o9tqd2xhjf9v42j?response-content-disposition=inline%3B%20filename%3D%22wp-engine.png%22%3B%20filename%2A%3DUTF-8%27%27wp-engine.png&response-content-type=image%2Fpng&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAY4JYTU2EJ24YWU7R%2F20240725%2Fus-west-2%2Fs3%2Faws4_request&X-Amz-Date=20240725T132028Z&X-Amz-Expires=604800&X-Amz-SignedHeaders=host&X-Amz-Signature=0df912ac23ce4edd2ec97d1699b9ef086ed2f2b3d9d8503e193c9cdff7e5b89b)
WP Engine
Platform as a Service; United States
![Microsoft 365](https://secureframe-prod.s3.us-west-2.amazonaws.com/502adeuf1qef45mcfa199z04py0u?response-content-disposition=inline%3B%20filename%3D%22Microsoft_365_logo.png%22%3B%20filename%2A%3DUTF-8%27%27Microsoft_365_logo.png&response-content-type=image%2Fpng&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAY4JYTU2EJ24YWU7R%2F20240725%2Fus-west-2%2Fs3%2Faws4_request&X-Amz-Date=20240725T132028Z&X-Amz-Expires=604800&X-Amz-SignedHeaders=host&X-Amz-Signature=b60ebd86e8f090fe1e32b6d10ff9fbc73a5cf3c02aa962d12874acf4976adb67)
Microsoft 365
Document Hosting; United States
![GitHub](https://secureframe-prod.s3.us-west-2.amazonaws.com/cnrgnxsyl7azpun602dyerstfpw9?response-content-disposition=inline%3B%20filename%3D%22GitHub-logo.png%22%3B%20filename%2A%3DUTF-8%27%27GitHub-logo.png&response-content-type=image%2Fpng&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAY4JYTU2EJ24YWU7R%2F20240725%2Fus-west-2%2Fs3%2Faws4_request&X-Amz-Date=20240725T132028Z&X-Amz-Expires=604800&X-Amz-SignedHeaders=host&X-Amz-Signature=c80b0f515dabcbe644a1d4260ccbba67c2d532fe20e30acb9266f737ac2b5a0f)
GitHub
CI/CD Platform; United States
![LogRocket](https://secureframe-prod.s3.us-west-2.amazonaws.com/bstu9q8bf2wmm4e0der4ga3i1i1a?response-content-disposition=inline%3B%20filename%3D%22LogRocket_logo.jpg%22%3B%20filename%2A%3DUTF-8%27%27LogRocket_logo.jpg&response-content-type=image%2Fjpeg&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAY4JYTU2EJ24YWU7R%2F20240725%2Fus-west-2%2Fs3%2Faws4_request&X-Amz-Date=20240725T132028Z&X-Amz-Expires=604800&X-Amz-SignedHeaders=host&X-Amz-Signature=7ae8a6da7b61afdc03d811d7f165f3f718bc6a229599f0226a6a5c0dbb4b2f65)
LogRocket
Monitoring; United States
![Datadog](https://secureframe-prod.s3.us-west-2.amazonaws.com/v1vwel0sroz92fygsuz207zr4ye2?response-content-disposition=inline%3B%20filename%3D%22datadog.png%22%3B%20filename%2A%3DUTF-8%27%27datadog.png&response-content-type=image%2Fpng&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAY4JYTU2EJ24YWU7R%2F20240725%2Fus-west-2%2Fs3%2Faws4_request&X-Amz-Date=20240725T132028Z&X-Amz-Expires=604800&X-Amz-SignedHeaders=host&X-Amz-Signature=990f0f11e228e1cfc0b1806755dd009db7a6ce3bd2c654a72b902f435775ad53)
Datadog
Logging & Monitoring; United States
![Sentry](https://secureframe-prod.s3.us-west-2.amazonaws.com/x70dt55e1ru7rzufu3m7hrbrtwiw?response-content-disposition=inline%3B%20filename%3D%22sentry-io-vector-logo.png%22%3B%20filename%2A%3DUTF-8%27%27sentry-io-vector-logo.png&response-content-type=image%2Fpng&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAY4JYTU2EJ24YWU7R%2F20240725%2Fus-west-2%2Fs3%2Faws4_request&X-Amz-Date=20240725T132028Z&X-Amz-Expires=604800&X-Amz-SignedHeaders=host&X-Amz-Signature=9397be4d5b90d8f92c9c0d947a58ed50c3a0edefba7c05f998ce2f72a9fa3e2d)
Sentry
Application Monitoring; United States
![AWS Cloudwatch](https://secureframe-prod.s3.us-west-2.amazonaws.com/nnfvoi5oi9lpnncl2nv4dl7i1mur?response-content-disposition=inline%3B%20filename%3D%22cloudwatch.png%22%3B%20filename%2A%3DUTF-8%27%27cloudwatch.png&response-content-type=image%2Fpng&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAY4JYTU2EJ24YWU7R%2F20240725%2Fus-west-2%2Fs3%2Faws4_request&X-Amz-Date=20240725T132028Z&X-Amz-Expires=604800&X-Amz-SignedHeaders=host&X-Amz-Signature=fc105ea679f1f76e0f4231b5d6b3c5701aedd10971bfa26b4abd6d142af6888d)
AWS Cloudwatch
Application Monitoring; United States